ComPsych

Samuel offers this confidential service to help our team members with personal difficulties, such as emotional problems, substance abuse issues, relationship and family crises, and legal and financial worries.

These resources are available to all US team members, regardless of whether they are enrolled in a benefits plan.

SERVICES

Confidential Emotional Support

  • Anxiety, depression, stress
  • Grief, loss and life adjustments
  • Relationship/marital conflicts

Work and Lifestyle Support

  • Child, elder and pet care
  • Moving and relocation
  • Shelter and government assistance

Legal Guidance

  • Divorce, adoption and family law
  • Wills, trusts and estate planning
  • Free consultation and discounted local representation

Financial Resources

  • Retirement planning, taxes
  • Relocation, mortgages, insurance
  • Budgeting, debt, bankruptcy and more

Online/Digital Support

  • Connect to counseling, work-life support or other services
  • Tap into an array of articles, podcasts, videos, slideshows
  • Improve your skills with on-demand training

COVERAGE

  • Counseling: If a counselor in your area determines that your issues can be resolved with short-term counseling (maximum of 5 sessions, per presenting problem), your counseling costs will be covered. If it is determined that you will need longer-term treatment, you will be referred to a specialist and your insurance coverage will be activated.
  • LegalConnect®: Provides telephonic legal information and a local referral, upon request. If a local referral is requested, you are entitled to a free thirty-minute consultation, followed by a 25% reduction in the attorney’s customary rates. However, the availability of discounted fees is not guaranteed in certain rural areas.
  • FinancialConnect®: Provides telephonic financial information regarding personal finances and related issues.

ADDITIONAL DETAILS:

To get started, visit guidanceresources.com and select “Register”. Enter our Organization Web ID, which is SamuelEAP. Click on the second blue hyperlinked option, Samuel, Son and Co. – United States, to identify your location. Complete the form on the next page. Once you submit the form you will have full access to ComPsych’s resources.

FAQs

I see there’s an option to connect with a therapist. How many counselling sessions are covered by Samuel?

If a counselor in your area determines that your issues can be resolved with short-term counseling (maximum of 5 sessions, per presenting problem), your counseling costs will be covered.

What happens if I need more than five sessions?

If it is determined that you will need longer-term treatment, you will be referred to a specialist and your insurance coverage will be activated.

Does Samuel have access to any of the information I share during counselling sessions or when utilizing another ComPsych resource?

No, all information shared with ComPsych is completely confidential.

When can I access ComPsych services?

ComPsych services are available to Samuel employees and their families 24/7.

Does ComPsych have a crisis line?

If you are experiencing a life-threatening emergency, please call 911 or access the Suicide & Crisis Lifeline by calling or texting 988.

Where’s the best place to go with additional questions about ComPsych?

Please contact your Samuel US Benefits Team at benefits.usa@samuel.com.