Since 1855, Samuel has understood that true success comes from focusing on the people and places that make our work possible – a principle that supports our vision for sustained growth. We are committed to supporting and protecting the communities we operate in, helping our people grow and develop and continuing to be a truster partner to our customer and suppliers.
Our five core values – Integrity, Respect, Agility, Courage, and Ownership – are the foundation of everything we do. They guide our high ethical standards, help ensure a safe and productive environment for our team, drive our focus on reducing our environmental impact, and support our commitment to giving back. This integrated approach is how we build a stronger, more responsible future and create meaningful impact across our businesses.
How We Operate
VALUES AND ETHICS
We know that an important part of being a sustainable business is ensuring we are always operating honestly and doing the right thing. In fact, integrity is one of our five core values (along with respect, agility, courage and ownership). While this information is not publicly disclosed, we do have a number of robust ethic controls and programs in place.
LEADERSHIP
While every member of the Samuel team contributes to the success of our business, we also recognize the importance of having a talented, knowledgeable and diverse group of people leading the way.
COMPLIANCE
As part of our commitment to being honest and doing the right thing, we require our team members and our partners to review and acknowledge our Code of Conduct on an annual basis. Internally, this is also supplemented with training to ensure everyone has a full understanding.
RISK MANAGEMENT
We manage risk in a number of ways at the leadership level and within certain teams. One of the ways the entire business can contribute, however, is by completing our mandatory cybersecurity training, which is released every quarter.
Our People & Communities
Our team members are the heart of Samuel, and their health, safety, and well-being are essential to our enduring success. We're committed to fostering a supportive and enriching work environment where everyone can thrive, grow, and contribute to our shared future, while also giving back to the communities where we live and work.
BENEFITS
A key element of the sustainability of our business is the health and wellbeing of our employees. As a result, we offer a comprehensive benefits package, competitive pay, employee discounts and rewards for recognition.
HEALTH AND SAFETY
Here at Samuel, safety is fully embedded in our culture. We know that we can’t succeed without our people and the most important thing is keeping them safe. In addition to requiring completion of regular safety training, we also strive to have a best-in-class DART (Days Away, Restricted, Transferred) rate.
EMPLOYEE ENGAGEMENT
Two-way communication is an important part of life at Samuel, and one of the ways we gather feedback from our team members is through our engagement survey. This is conducted every other year.
TRAINING AND TALENT
At Samuel, we want to help our people grow and develop. We are committed to providing a range of training and development opportunities that will help us promote from within and fill as many open roles with internal candidates as possible.
COMMUNITY OUTREACH
In 2021, we were pleased to launch our employee-driven charitable giving program, Samuel Communities. This program allows team members to submit charities close to their hearts for financial support from Samuel.
Environment
With over 70 locations across North America, Samuel requires significant energy to remain operational. That's why we're committed to using the cleanest energy, wherever possible, to both safeguard the environment and ensure the longevity of our business.
Beyond energy, we have several waste reduction projects underway. We engage in traditional methods like recycling, and find innovative ways to reuse items, such as donating old hardware. Plus, our team is always exploring new ways to minimize our environmental footprint.
