Field Service Technician

  • Department Service
  • Division: Samuel Packaging Systems Group
  • Type: Full-time Salaried
  • Location: Austin, TX, USA

Samuel, Son & Co. is growing! If you’re looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co.

Due to our continued success, we are seeking a Field Service Technician to join the Samuel Packaging Systems Group in Austin, TX. This positions is also available to be based out of Coprus Christi, TX or San Antonio, TX. If you think you have what it takes to become part of the team, contact us today.

Here is some of what we have to offer:

  • Competitive compensation
  • Paid vacation and an annual bonus
  • Health, dental and vision insurance
  • 401(K) plan with company match
  • Opportunity for stability and career growth

This position is in support of our automated bale tying systems, automated bale bagging systems, and retention of consumables business in the cotton gin industry.  Product line includes a variety of automated bale tying systems, automated bagging equipment, and plastic strapping used in our systems and various bagging products.


  • Evaluate and estimate customers strapping equipment for repair or installation
  • Mechanical troubleshooting and repair of mechanical functions and assemblies
  • Troubleshoot and repair of electrical, pneumatic or hydraulic system
  • Retro fit competitors equipment with Samuel Strapping equipment
  • Attendance of trade shows
  • Other related duties and responsibilities as required or assigned
  • Use a laptop, cell phone and other devices normally used in conducting business via remote access in various geographic settings


  • Minimum of two years of college or technical school equivalent
  • Licensed electrician preferred
  • Knowledge of PLC's and programming
  • Ability to read and interpret blueprints, electrical, pneumatic and hydraulic schematics
  • Working knowledge of Microsoft Office
  • Must be able to handle stressful situations with customer in a positive manner
  • Must demonstrate acceptable judgment and decision skill
  • Good communication skills in both verbal and written require
  • Self-motivated individual that can work well with others or with little or no supervision required
  • Professional appearance required
  • Must be detail oriented and reliable to maintain customer equipment
  • Excellent problem solving skills
  • Valid driver's license required
  • Clean driving record
  • Must have a personal credit card with a least 5,000 dollar limit


  • Requires availability for travel on short notice
  • Extensive travel required up to 80%, especially during specific times of the year; some international travel may be required
  • Long working hours may be required during business peaks
  • May require working weekends and holidays
  • Must be able to work in varies work conditions such as extreme temperatures, hot and cold
  • Must be able to work safely around automated equipment with little to no supervision while following all company and customer safety policies

Equal Opportunity Employer
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