Position: Training & Development Manager
Department: Human Resources
Division: Samuel, Son & Co.
Type: Full-time Salaried
Location: Burlington, Ontario, Canada

Job Description:

​As the Training & Development Manager, you will help to build and grow the training and development offerings at Samuel Son & Co. Your analytical abilities will allow you to deliver metrics to help evolve succession planning. Your strong communication skills will allow you to effectively communicate and deliver training to all levels of the organization. Your knowledge of building content and effective learning strategies will enable you to build effective training programs and eLearning offerings. Over all you will build and evolve how Samuel delivers training.


Key Responsibilities:

  • Project manage the training design process including needs assessment, developing training content and facilitating or delivering training

  • Establish follow-up 'team coaching sessions' with small groups of participants post training to assess behavior change and further development suggestions

  • Conduct RFQ to select appropriate vendors to support in the development of the training solution

  • Assess & report on training participation & effectiveness

  • Manage the planned budget for training programs and seek opportunities to establish more efficient/cost effective processes, or solutions

  • Develop e-learning programs and post training assessments utilizing adaptive learning technology platform

  • Revise and update the talent review documentation

  • Establish annual timeline and book all meetings to ensure milestones are met – partner with HR to collect talent review data

  • Collect, analyze, and report on all talent review data and make recommendations for talent development interventions to mitigate succession risks

  • Preparation of Succession Plan presentations for the Business Unit, Executive Team and Board of Directors Succession Management Meeting

  • Propose the most relevant leadership development and talent management metrics to be tracked based on existing data

  • Research best practices and make recommendations on effective tools

  • Provide a timely response on pre-hire assessment debriefs

  • Establish and execute assessment processes: communicating & debriefing with participants and their managers

  • Manage the employee engagement survey process

  • Act as a key content owner for the intranet site which is a resource for employee development information – promote the Samuel training guide and other resources for employee development on the site

  • Act as a Change management SME and coach deployed on various project requiring change support

  • Ownership of the new hire orientation process – host monthly webex orientation sessions and ensure monthly launch of 6-month post hire assessment – report on results and make recommendations for improvements

  • Support curriculum development and update supporting tools

  • Seek continuous improvement opportunities for the onboarding process



  • Post-graduate (MA) training in Organizational Psychology, Human Resources or a related field

  • 7-10 years of experience in learning & development

  • Certification or training in adult education

  • Experience supporting change initiatives

  • Knowledge of HR and Organizational Development related principles and best working practices and procedures.

  • Advanced Microsoft Office Skills required – Excel (Pivot tables, V look-ups, etc.), Word, PowerPoint, SharePoint

  • Experience with building simple e-learning lessons an asset

  • Other HR-related system knowledge an asset.

  • Communicates verbally with clarity, in one-on-one or group situations, or over the telephone

  • Communicates well in writing with a strong attention to detail by composing clear documents; facility with editing and/or proof-reading is required.

  • Strong customer service, relationship building, conflict resolution, analytical, organizational, interpersonal, and project management skills.

  • Ability to self-direct and show initiative. Adaptable to set and prioritize work with varying exceptions.

  • Able to work with diverse personalities and styles in a professional manner with tact, diplomacy and discretion in dealing with colleagues including senior management.

  • Ability to travel within North America (25% travel required)

or email your resume to careers@samuel.com