Position: Technical Coordinator, Integrated Technical ServicesDepartment: ITDivision: Samuel, Son & Co.Type: Full-time SalariedLocation: Mississauga, Ontario, CanadaJob Description:
The Technical Coordinator role is focused on the consistent flow of current, accurate, and usable information from the PMO and project managers and vice-versa. The Technical Coordinator monitors the existing projects (active, pending, frozen, and recently completed). The Technical Coordinator is tasked with the timely collection and/or validation of status information from project managers to support this essential activity. The Technical Coordinator also requires a perpetually current and usable forecast of resource capacity. The Technical Coordinator is tasked with collecting and updating projections of project timing and resource allocations to provide that capacity forecast. This data comes from both PMO leadership (for pending and frozen projects) and the project managers (for active projects). Capacity forecasting includes reconciliation of past resource allocations against realized capacity based on input from project managers and project teams.
Strategy & Planning
Reporting on status of existing projects.
Forecasting future resource capacity.
Administrative support for recordkeeping.
Ensuring the timely entry and updating of data by the various process owners and reporting on deficiencies.
Validation of portfolio-level reporting before alerting senior leadership of its availability.
Coordination of various events in terms of facility, invitation, equipment, and other logistics.
Take personal accountability as the link between front line, management and the business.
Resolve conflicts and business issues in a timely manner.
Ensure that information is provided to business stakeholders in a timely manner.
Ensure manpower and resources are used properly.
Develop project lists and assign tasks to specific employees.
Manage projects, coordinate status meetings, and assign tasks to ensure projects are completed on time and on budget.
Communicate with stakeholders to ensure project direction is in line with project goals.
College diploma or university degree in Computer science and/or project management, combined with 5+ years of work experience, or equivalent qualifications
Proven analytical and problem-solving abilities.
Good written, oral, and interpersonal communication skills.
Strong problem solving/analytical skills
Certifications in technology-related and project management disciplines
Strong customer service orientation.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to conduct research into project and portfolio management issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Team-oriented and skilled in working within a collaborative environment.